FAQs

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Where do I submit my logo and art work for my order?

By | 2015-05-12T10:18:15+00:00 May 12th, 2015|

AES has a very friendly and helpful staff that oversees all the artwork and logos for the customer to the design team. Just simply send us an email to our Info@athleticeventsupply.com and we can help you get started with the process and answer any questions.

Can I make changes to or cancel my order?

By | 2015-05-12T10:09:56+00:00 May 12th, 2015|

Changes must be made beforethe order is sent to production. Customers will always approve artwork before it is sent to production, but if for some reason they try to change and or cancel the order once we have begun printing we cannot stop the process. Contact your sales rep immediately to see if you can [...]

What are your shipping costs?

By | 2015-05-12T10:07:24+00:00 May 12th, 2015|

Shipping costs depend on the weight of the product as well as how the product will be shipped. If shipped standard ground it will be the lowest cost, any express or expedited shipping will always cost more. Contact us today to get a detailed quote.

How long does it take to process my order?

By | 2015-05-12T10:06:17+00:00 May 12th, 2015|

Standard order turn around time is 2 ½ - 3 weeks after artwork is approved and payment is received. We do offer a rush fee that we can guarantee the product within 1 ½ weeks with an additional fee of $75 or 10% of the total order. Whichever is greater.

Why we’re a great fit

By | 2015-05-03T12:56:05+00:00 April 8th, 2015|

We put on races ourselves. We know what it's like to need a product asap because your event is in 2 weeks. We know that it's important to portray the best atmosphere and feel to your participants while still maintaing a budget. We got tired of the expensive pricing for things that seemed like they [...]